HomeAviation NewsWATCH: Passenger discovers cockroaches crawling through food area in IndiGo plane; airline responds

WATCH: Passenger discovers cockroaches crawling through food area in IndiGo plane; airline responds

The video sparked a public outcry over the hygiene standards in IndiGo flights. The low-cost airline immediately acknowledged the issue, assuring passengers of swift action to ensure the cleanliness of the aircraft.

Profile imageBy CNBCTV18.com February 23, 2024, 4:53:41 PM IST (Published)
2 Min Read
WATCH: Passenger discovers cockroaches crawling through food area in IndiGo plane; airline responds
A video showing a cluster of cockroaches crawling through the food area in an IndiGo flight has left netizens disgusted. The clip, captured by a passenger travelling on the flight, not only raised concerns about cleanliness and hygiene standards but also prompted swift action from the airlines to address the issue.



Journalist Tarun Shukla, on Thursday February 22, shared the video on his X, saying, "Cockroaches in the food area of a plane (or anywhere, for that matter) are truly awful. One hopes IndiGo takes a hard look at its fleet and checks how this even happened, given that it normally flies relatively new Airbus A320s."



Soon after the video was shared on X, it started going viral before making it to other platforms as well. The video sparked a public outcry over the hygiene standards in IndiGo flights.

Also Read: IndiGo in talks with government to minimise Mumbai Airport cancellations

The low-cost airline immediately acknowledged the issue, assuring passengers of swift action to ensure the cleanliness of the aircraft. The journalist, in another tweet, shared IndiGo’s response. "Our staff promptly took the necessary action onboard. As a precautionary measure, we immediately cleaned the entire fleet and carried out fumigation and disinfection procedures," IndiGo said.



“We maintain the highest standards of cleanliness and hygiene to ensure a safe, hassle-free experience and regret any inconvenience caused to the passengers,” it further said.

Not long ago, another video of a passenger being served contaminated sandwiches had gone viral. Upon discovering the worms, Kushboo Gupta, a professional dietitian, shared the video of the food served to her on her Instagram handle. The video led to widespread criticism of the airline.

IndiGo, in response to the video, issued an official statement in which it apologised to the passenger.
Check out our in-depth Market Coverage, Business News & get real-time Stock Market Updates on CNBC-TV18. Also, Watch our channels CNBC-TV18, CNBC Awaaz and CNBC Bajar Live on-the-go!

Tags